Terms of Service
Effective from: March 1, 2026
1. Provider
Services provided by:
- Name: Martin Vasko
- Address: Ulica Jozefa Adamca 9983/24, 917 01 Trnava
- ICO: 56440557
- DIC: 1129970413
- Business Register: Okresný úrad Malacky, Business Register No.: 120-29649
2. Subject of the Contract
The subject of the contract is the provision of the "5-Star Vault" service, which includes:
- Automated review generation system
- AI-powered SMS messages to customers
- Feedback filtering and processing
- Automatic review responses
- Dashboard and analytics
3. Service and Payments
Price: 297 EUR per month (297 USD/month for USD payments)
Billing: Monthly in advance
Payment Methods: Credit card, debit card (Stripe)
Contract: Month-to-month, no commitment
4. Customer Obligations
The customer agrees to:
- Provide truthful and up-to-date information
- Provide a customer list in accordance with the law
- Have valid consent from customers to be contacted
- Use the service in accordance with legal regulations
- Not send unsolicited messages (SPAM)
5. Guarantee
We offer a 60-day satisfaction guarantee. If within 60 days from the start of the service we do not generate at least 3 new verified Google reviews (provided that the customer has provided customer contacts), we will refund you the full amount.
6. Cancellation of Service
You can cancel the service at any time:
- By email to our address
- Directly in the application
After cancellation, you will have access to the service until the end of the billing period.
7. Liability
We are not responsible for:
- Content of reviews from customers
- Decisions of third parties (Google, etc.)
- Damage caused by improper use of the service
- Loss of profit or opportunities
8. Intellectual Property
All intellectual property rights to the 5-Star Vault service belong to Martin Vasko. The customer may not copy, sell, or distribute the software without consent.
9. Personal Data Protection
Processing of personal data is governed by the Privacy Policy.
10. Stripe Payment Terms
Payments are processed through Stripe Inc. Payment data is encrypted and complies with PCI-DSS Level 1 standard.
Invoice due date: immediately upon monthly renewal. In case of failed payment, the service will be suspended after 7 days.
11. Changes to Terms
We reserve the right to change these terms. We will inform you of any changes by email at least 14 days in advance. By continuing to use the service, you agree to the new terms.
12. Governing Law
These terms are governed by Slovak law. Any disputes will be resolved by Slovak courts.
13. Contact
Contact us for questions:
Email: support@quantifyops.com